Shipping policy

At Takshra, we are committed to delivering your jewellery safely, securely, and in a timely manner. Each order is carefully processed and packaged to ensure it reaches you in perfect condition.

Order Processing

All orders are processed within 1–2 business days after successful payment confirmation. Orders placed on weekends or public holidays will be processed on the next working day. Once your order is shipped, you will receive a confirmation message along with tracking details.

Shipping Locations

We currently ship across India. At this time, international shipping is not available.

Delivery Timeline

After dispatch, orders are typically delivered within 3–7 business days, depending on your location and courier service availability. Delivery times may vary for remote or rural areas.

Shipping Charges

Shipping charges, if applicable, will be clearly mentioned at checkout before payment. From time to time, Takshra may offer free shipping as part of special promotions or offers.

Order Tracking

Once your order is shipped, tracking details will be shared via email or WhatsApp, allowing you to monitor the delivery status of your package in real time.

Packaging

All Takshra jewellery is packaged with care in secure, elegant packaging to protect the product during transit and ensure a delightful unboxing experience.

Delivery Delays

While we strive to meet all delivery timelines, delays may occasionally occur due to factors beyond our control, such as weather conditions, courier issues, or regional restrictions. Takshra is not responsible for delays caused by courier partners, but we will assist you in tracking your order whenever needed.

Incorrect Address or Failed Delivery

Please ensure that your shipping address and contact details are accurate at the time of placing your order. Takshra is not responsible for delays or non-delivery caused by incorrect or incomplete address information. In case of a failed delivery attempt, re-shipping charges may apply.

Damaged or Missing Packages

If you receive a package that appears to be damaged or tampered with, please contact us immediately before opening the parcel. Any issues related to damaged or missing items must be reported within 24 hours of delivery for prompt assistance.